SurveyAnalytica is an AI-powered research, customer intelligence, and automation platform. It unifies customer feedback, operational data, and intelligent workflows into a seamless ecosystem — allowing you to design surveys, run omni-channel campaigns, automate workflows, and analyze results all in one place.

SurveyAnalytica is a Customer Intelligence & Research Automation Platform, not just a survey tool. Unlike SurveyMonkey (focused on simple surveys) or Qualtrics (enterprise XM at premium pricing), SurveyAnalytica unifies five pillars in one platform: Research & Data Collection with AI-assisted survey design, Customer Experience Intelligence (NPS, CSAT, VoC, journey mapping), Omnichannel Campaign Orchestration across email, SMS, WhatsApp, Slack, Teams, LinkedIn, and Instagram, No-Code AI Workflow Automation with deployable AI agents, and Advanced Analytics with ML including clustering, anomaly detection, predictive models, and custom ML model training. You can also bring your own data — CSV, Excel, API, or database imports — and analyze it alongside survey and campaign data. It combines capabilities typically requiring Qualtrics + Braze/Iterable + a lightweight ML platform, at a fraction of the cost. See our detailed SurveyMonkey comparison and Qualtrics comparison for a full feature-by-feature breakdown.

After signing in, navigate to Surveys from the left sidebar and click Create Survey. You can start from scratch, use a template, or let the AI assistant build one for you. Add questions, customize the theme, and publish when ready.

SurveyAnalytica supports omni-channel campaigns across Email, SMS, WhatsApp, Facebook Messenger, Slack, Microsoft Teams, LinkedIn, and Instagram. You can also create cross-channel campaigns that orchestrate messages across multiple channels.

SurveyAnalytica offers real-time dashboards, response summaries, cross-tabulation, trend analysis, sentiment analysis, word clouds, NPS tracking, and custom charts. Analytics are powered by BigQuery for handling large datasets with speed.

Workflows are automated sequences triggered by events. For example: "When a survey response has NPS < 6, send an alert email to the support team and create a follow-up task." Build workflows visually using the drag-and-drop flow editor.